To make a free long distance call with Appamia Free you must press option 1 on Appamia's main phone menu. After that, you will hear a brief message from our sponsors. Just like radio and television, Appamia Free is free because it is ad-supported. Listen to the message carefully, because it will tell you what digits you must press in order to continue with your free call.
Once you press those digits, you will hear the second part of the message, and then we'll ask you to dial the destination number, followed by the pound sign. To make an international call, you must dial 011, followed by the destination number and the pound sign. Inside the United States and its territories, and to call Canada, the Dominican Republic or the English-speaking islands of the Caribbean, dial 1, followed by the destination number and the pound sign.
You will then hear how many minutes you can talk with the Appamia Free points you have, and we'll connect your call.
Once the person you called answers, tell them you are using Appamia Free and explain that every 5 minutes during your call, both of you will hear a sound, followed ten seconds later by another message. You must both listen to it carefully and press the digits it indicates in order to continue your free call!
If your call is not going through, it is probably due to one of the following causes:
Each week Appamia gives you 1000 points to call anywhere in the world, absolutely free. Your points will convert to different amounts of minutes depending on the country and mobile network operator of the people you call.
At the beginning of each call, once you have dialed the number you are trying to reach, we'll tell you how many minutes you can talk for with the points that you have. You can also easily check how many minutes your points will convert to by using the calculator here.
You can accumulate points in order to make longer phone calls, but the one thousand points we give you each week expire after 28 days, so use them before you lose them!
Earn Appamia Free points Appamia Plus credit by referring your friends! Just tell them to give us your account's phone number when they register on the web or by phone and we'll know that you referred them. You can also refer all your email and social network contacts from our website's "Refer and Win" section. For each referral that makes two Appamia Free calls you'll get 1000 Appamia Free points. And you'll get two dollars in Appamia Plus credit the first time one of your referrals buys that service and three dollars when they make their second purchase. What are you waiting for? Tell everyone to join Appamia today!
If you want to dial your favorite phone numbers much quicker, you can assign each of them a number between 0 and 99 by speaking with one of our agents or going to your contact book here. For example, if you assign the number 5 to your brother, you just have to dial 5 and then the pound sign and we'll connect your call.
And if you want to redial the last number you called, just dial zero twice and the pound sign (00#) and we'll connect you again.
All Appamia Plus rates can be seen here. You can find the rates per minute for each destination, or calculate the value of any amount of minutes to any destination. You will also see how you can talk to the destination of your choice with your available Appamia Plus credit and your Appamia Free points
If your Appamia Plus account has already been activated, our main telephone menu will present you the option of recharging your account using our interactive system by pressing three. The system will ask you to indicate how much credit you want to purchase. The minimum per transaction is seven dollars and the daily maximum is 100 dollars. For American Express cards, the minimum per transaction is twenty dollars.
If you already have credit cards stored in our database, the system will give you the option of using one of those. If you wish to use a credit card whose data we haven't stored, the system will ask you for the credit card number, its expiration date, its security code, and the billing address zip code. Remember you must press the pound sign (#) after entering each of those numbers.
To enter your credit card’s expiration date, press two digits for the month and then two digits for the year, followed by the pound sign. For example, for May 2014, dial zero-five for the month and then one-four for the year.
The security code for your Visa or Master Card can be found on the back, just above your signature. It’s the last three digits. On your American Express, the security code is the four digits on the front, right above the credit card number.
You can also speak with a live sales agent and they will recharge your account.
With Appamia's automatic recharge system, we will recharge the credit in your account every time it goes down to two dollars. You'll save time because you won't have to call us or go to our website in order purchase more credit, and you'll save money too because you'll get 12% more credit free with each automatic recharge. To sign up get in touch with one of our agents and let them know how much credit you want to purchase with each automatic recharge.
You can speak with one of our agents to transfer all or part of your Appamia Plus credit to another person in the United States or Canada. You can also do it through your account management interface on our website. This way you can transfer credit to your children, or even resell Appamia Plus to your friends who have no credit card. They don't have to be registered with us when you make the transfer, only when they are about to make the first call.
With Appamia Topup you can recharge your friends and family's mobile phones in other countries.
Just press 5 on our main phone menu to recharge via our interactive system, or speak with one of our agents and tell them the telephone number that you want to recharge. You can also recharge here. We will let you know what options you have for the amount to send. These options are determined by the mobile network carrier of the person you are sending recharge to. Every day we send out SMS text messages announcing special recharge offers for different countries. Take advantage of them to save even more!"
We currently offer Appamia Topup for the following countries: Bolivia, Brasil, Colombia, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Haití, Honduras, Jamaica, México, Nicaragua, Panamá, Perú, Uruguay and the United States.
Appamia Plus is for when you want to call your loved ones abroad, Appamia Topup is for when you want them to call you. Recharge their mobile phone and they will call you more often!
Appamia Number is a local phone number abroad which is connected with your mobile phone or landline in the U.S. Choose the city and country where you want to have a Appamia Number, and when your friends and family there make a local call to that number, your phone in the U.S. rings and you can start talking. To them it costs the same as any local call. You pay a monthly fee which varies depending on the city and country where your Appamia Number is located and the plan you choose. You can have as many Appamia Numbers in as many cities as you need. Here you can check the account status for each of your Appamia Numbers, and the cost of getting a new one in a different city.
Appamia Number has 3 plans. With plan 1 you receive 5 dollars monthly in Appamia Plus credit, with the second 10 dollars and 20 dollars with the third one. That’s how you can call them with your Appamia Plus and they will call you to your Appamia Number. You will always be in touch with your family. Each plan cost depends on the country and the city were you want your Appamia Number to be installed.
